In our current economic situation, we are defined by the fierce competitive forces that drive consumer behavior. Businesses are winning customer satisfaction through a variety of means, especially with the rise of the technological boom. Marketers have implemented new ways to communicate with their audiences and push their way towards success. These efforts have become a visible part of most marketing strategies and are known as integrated marketing communications. Not only are businesses capturing the attention of buyers and clients, but they also establish permanent contact with them.
What is Integrated Marketing?
Integrated marketing is a process that delivers a content experience to your audience. This is a consistent and relevant way to connect with your audience across a range of channels. It can be used interchangeably with integrated marketing communications (IMC), which are considered to be the “omnichannel” marketing technique of the business world. These include 360-degree campaigns that have one goal in mind: to create a customer-centric experience with positive brand results.
Businesses are known to neglect integrated marketing communications in their strategies. This often leads to disorganization in their message and brand identity. Consumers do not enjoy that kind of experience, especially in the advanced world we live in today. Where there are thousands of ideas and channels being made each year, integrated marketing is what makes your company stand out.
The Purpose of this Technique
Businesses that develop an integrated marketing communications plan need to first thoroughly analyze their audience. They have to determine whether their current or prospective customers have specific needs according to their characteristics. This may include their age, education, gender, location, etc. These identifiers are important in addressing the requirements of a target demographic. The purpose of integrated marketing is thus as follows:
Highlight a Core Message
If you have an IMC strategy, you are able to draw attention to a core message. This is the difference between conducting a purposeful advertising campaign and being directionless. IMC is able to highlight the advantage you have over your competitors and address your audience directly through supportive channels.
Good Professional Relationships
IMC create successful relationships between companies and customers. The development and maintenance of these relationships are important while promoting brands to clients and convincing people about buying a new product or service. The company will thus enjoy more profits on a larger scale.
A well thought out IMC strategy is concerned with saving money. It considered a number of factors to be cost-efficient in many areas. Your business will be able to conserve its resources and reduce any waste. The aim is to focus more time on maximizing marketing budgets and product creation.
The images that are shared through this technique in advertising and mails are present to boost awareness. Messages can be stretched across many tools and communicated effectively to customers. This creates more avenues for awareness within consumers and convinces them to make a purchase.
Why is IMC Effective?
The basic need for IMC is promotion. It uses a range of tools from traditional marketing techniques to communicate and advertise a brand. For these tools to work together harmoniously, the strategy needs to be effective. When social media, advertising, telemarketing, and other promotions are being used together, businesses are going to prosper.
A Surround-Sound Effect
Brands are sometimes inconsistent with their message across multiple channels. The stream of content that buyers are hit with needs to be completed and integrated. IMC ensures that the benefits that come with the strategy also deliver messages that people are able to recall easily.
IMC takes an approach to brand communications where different modes are working together to create seamless experiences. Customers are exposed to similar tones and styles to get the message of the brand across. All aspects of communicative methods have a proper goal that needs to be met. The unification of these forces is effective as it maximizes synergy and sales.
Target audiences can be identified easily but even their definition can get lost in translation. Selecting your target audience is a difficult task since you have to consider a range of factors. The ideal audience needs to be adequately sized, focused, and able to have access to certain resources. Accessibility and receptiveness are what IMC brings to the table to make the entire process a breeze. Consumer insights can be uncovered with a data-driven approach like this for maximum accuracy.
Marketing communications take on traditional approaches and plan their separate campaigns for press releases, online marketing, and sales promotions. However, in an integrated campaign, communication tools used can generate better results. The same information can be spread through reinforcement and repetition. Direct mail or email can be used for follow-ups and sales teams can make quicker appointments. When more customers are being reached, better results will be received.
In recent years, the concept of IMC has been evaluated and used in many campaigns. The effectiveness of an IMC program comes from the utilization of various marketing tools for customer impact. As it improves operational efficiency and team agility, the strategy is bound to live on.
Rachel Cribb is a creative writer for Vidnado Australia, an animated video company. She likes to write about the latest video making tools, graphic design and innovative technology trends. In her free time, Rachel likes to read nonfiction books and watch films.